Solution Development and Delivery Manager (Information Technology Application Development Manager 2)

Initial Posting Date: 10/28/2024

Application Deadline: 11/17/2024

Agency: Department of Consumer & Business Services

Salary Range: $7,981 - $12,340

Position Type: Employee

Position Title: Solution Development and Delivery Manager (Information Technology Application Development Manager 2)

Job Description:

Our mission...

To protect and serve Oregon's consumers and workers while supporting a positive business climate.

The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses.

This position is with the Information Technology and Research (IT&R) Section of the Central Services Division. IT&R provides a broad range of specialized technical services in the areas of information systems, data analysis/dissemination, and computer/telecommunication services for a large, diverse agency. The staff support the collection, processing, analysis, and dissemination of statewide and regional data about workers' compensation, accident prevention, insurance, financial institutions, corporate securities, building codes, and senior health insurance benefits. The section supports a number of critical systems to meet the regulatory requirements for each program and interact with other state and federal agencies.

This is a management service position and is not represented by a union.

Recruitment Timeline:

*These dates are approximate and are subject to change.*

Recruitment closes: November 17, 2024

1st round interviews: week of December 2, 2024

2nd round interviews: week of December 9, 2024

Anticipated start date: January 6, 2025

What’s in it for you:

• Rewarding work in a productive and creative environment
• Colleagues who are passionate about public service
• Work/life balance, 11 paid holidays a year, and a competitive benefits package
• Advancement and learning opportunities that will help grow your career with the State of Oregon
• Possible eligibility for the Public Service Loan Forgiveness Program

This position is eligible for hybrid remote work on a part-time basis once the incumbent has gained the proficiency to perform work independently. However, regular, scheduled office hours are also required.

Here’s what you will do:

As the Solution Development and Delivery Manager, you will be part of the IT&R management team responsible for overall IT strategy, policy, procedures, customer support and project planning. Duties include:

• Guiding, managing and developing approaches for the overall IT solution strategy, policy, procedures, customer support and project planning
• Developing new business IT solutions, including procured and custom applications, existing service enhancement and major changes to the data systems for all DCBS business areas
• Overseeing the day-to-day progress of solution development staff projects and support of business systems, ensuring that DCBS and its business partners are satisfied with IT&R services
• Conducting research and analysis and identifying and understanding current trends in legislation, DCBS and statewide business models, processes and capabilities and trends in computer technologies to ensure IT&R solutions are in alignment with regulatory, business and IT best practices
• Evaluating the quality of services being provided through constant review of performance measures and through the review of customer surveys to ensure high-value solutions are meeting DCBS and statewide programs and service needs

For a complete listing of the duties and responsibilities of this position, please review the position description by clicking here .

Here’s what you need to qualify:

Minimum Qualifications:

• Six years of supervision, management, or progressively related experience

OR

• Three years of related experience and a bachelor's degree in a related field

Requested Skills:

• Excellent written and oral communication skills including the ability to translate complex technical concepts into common terms
• Knowledge of software development, application software, and database software
• Knowledge of hardware, software, and networking in a production setting
• Knowledge of general technology architecture principles
• Knowledge of project management principles or experience in project management
• Knowledge of various technology platforms used in application development
• Knowledge of hardware, software and networking
• Experience in managing and developing technical staff specifically related to application software solution development, implementation, and support
• Knowledge of information technology policies, practices, and processes, specifically as it relates to application development and security

Application information:

• A resume and cover letter are required for this job posting. Please attach them in the “Resume / Cover Letter” section of the application.
• Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.
• You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.

Additional information:

• Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials. On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.
• This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
• Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources . NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.
• We hire preferred workers! For more information, please visit our website: Preferred Worker Program .
• The Department of Consumer and Business Services (DCBS) does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet our agency employment eligibility standards. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. DCBS will use E-Verify to confirm that you are authorized to work in the United States.

Helpful links and contact information:

Learn more about DCBS

Understanding the State Application Process

Help and Support webpage

For more information you may contact us by e-mail at or by phone at 503-378-3200.

DCBS is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status. For more information, please visit our diversity, equity and inclusion webpage .