Technical Delivery Manager Lead for Army

Job Responsibilities

• Lead the Army technical Delivery Management team focused on delivering benefits for our mission customers.
• Work with the team to continually review the delivery strategy optimize and accelerate delivery.
• Meet regularly with DoD mission owners and mission operation team leads to understand current and future plans, drivers, blockers and develop solutions.
• Work with the Technical Delivery team and AWS subject matter experts, solutions architects, and professional service engineers to oversee solutions and implementation.
• Meet regularly with DoD mission owners and mission development / operation team leads to oversee workload development / transition status, identify and remove development blockers, and develop plans for future enhancements.
• Solicit performance feedback, identify and eliminate blockers, identify and coordinate AWS resources needed to accelerate deliverables.
• Track and report operational and business goals for reviews. Be able to discuss the goals and determine go forward plans.
• Responsible for providing performance feedback for the individual contributors of the team.
• Strong knowledge of Dept of Defense operations and governance.

Minimum Qualifications

• 8+ years of experience driving technology initiatives including 5+ years of customer-facing experience delivering technology enabled transformations.
• Experience in project management and delivery and/or program-management.
• Demonstrated technical breadth in AWS and/or Cloud fundamentals.
• Effective communication skills (active-listening, verbal, written, and presentation) including progress updates, risk management, execution planning, metrics establishment / tracking, presentations, technical content, public speaking and white papers.
• Bachelor's degree or equivalent experience.

Additional Qualifications

• Experience in external customer-facing role(s) within (Insert Vertical).
• AWS certification(s) and/or other cloud provider certification(s).
• 1+ years of experience implementing AWS/cloud services.
• PMP or project management related certification (SCRUM/Agile, Prince2, PgMP, Six Sigma, SAFe etc.).

About the Team

Worldwide Public Sector CSMs are advocates that help customers invent and build in the cloud.

• Working backwards from the Customer– we dive deep to understand context, vision, and strategic goals to proactively guide and accelerate cloud journeys.
• Guided by Facts and Data – through our expertise, we inform priorities and influence the customer, AWS service, best practice and industry solution opportunities.
• Focus on Excellence – we take pride in our knowledge and expertise in bringing the best solutions forward to achieve customer outcomes.
• Simplification and Agility – we bring clarity to complexity and enable experience-based learning and iterative approaches to demonstrate results and value.
• Inclusion, Diversity & Equity – we take intentional actions to support our authentic selves, celebrate diverse perspectives, and ensure opportunities for growth are available to all.