Description
The Event Installer/Driver is a driving and customer service position, with an emphasis on reliability and determination. The responsibilities include operating box trucks and vans, safely loading and unloading gear, and dropping off/picking up crews to event venues. The Driver will demonstrate safe driving skills, remain customer-focused, and display a strong work ethic.
Further responsibilities include setting and striking drape, furniture, and hardware at event venues, working with and as part of a team of installers. Workload varies from 0-30+ hours per week based on volume and availability. The Installer will demonstrate strong leadership skills by taking the initiative, staying customer-focused, and displaying a strong work ethic while on the jobsite and being able to execute consecutive events.
Benefits
- 401k Safe Harbor with Employer 5% match
- Employee Referral Bonus Program
- Potential to go Full Time
- Potential for overtime
- Eligible for annual increases based on performance
- Opportunities for professional growth
Under the supervision of the General Manager and Operations Manager, this position's responsibilities include:
- Delivering and picking up gear/crew to event venues
- Preparation for daily scheduled activities both in the warehouse and on-site
- Working with a Crew Leader and a team of Crew Members
- Loading and unloading company vehicles at the warehouse and on jobsites
- Setting and striking drape and hardware at event venues
- Completing warehouse tasks after on-site work is finished
- Delivering outstanding customer service
Requirements
Required Knowledge, Skills, and Abilities
- Prior customer service-related job experience preferred but not required.
- Understanding of hotel/convention docks
- Ability to execute consecutive events while handling the associated stresses and challenges.
- Can positively interact with team members and customers on a daily basis and be open to constructive criticism.
- A great attitude and excellent customer service skills.
- Can read, write, speak, and understand English fluently.
- Must maintain a professional appearance, have reliable transportation, and be punctual.
- Is able to problem solve and prioritize needs while on jobsites.
- Is able to handle team dynamics and customer service issues on a daily basis.
- Workload varies from 0-30+ hours per week based on volume and availability.
Driver Requirements:
- Possess a valid, unexpired driver’s license
- Prior Box Truck/Vans driving background and able to drive Quest light-duty vans.
- Pass Quest-generated written and practical driving tests.
- Submit to an annual driving record review (No DUIs, etc).
- This position is required to pass a DOT physical and drug test. Must be able to pass written and practical driving tests.
- Must be able to drive all company vehicles, including medium-duty trucks (such as 16' box truck).
Physical Job Requirements:
- Ability to repeatedly lift 62 lbs and work on a step ladder without exceeding maximum weight allowance.
- Ability to stand or walk for extended periods of time.
Mental Demands:
- Problem solve and prioritize needs while on jobsites.
- Do simple math calculations and think logically.
- Analyze information and perform needed actions to fulfill duties.
- Able to handle traffic stress, team dynamics, and customer service issues daily.