Director, Delivery Partner

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward, always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role

The Director of Workday Portfolio will lead the strategic direction, implementation, and ongoing management of Kyndryl's Workday solutions. This senior leadership role requires deep expertise in Workday and a proven track record of delivering large-scale ERP projects. The Director will collaborate with cross-functional teams, including HR, Finance, IT, and other business units, to ensure the Workday platform supports Kyndryl's business objectives and drives operational excellence.

Key Responsibilities:

• Strategic Leadership:
  • Define and drive the strategic roadmap for Workday solutions at Kyndryl.
  • Align Workday initiatives with the overall business strategy and objectives.
  • Serve as a thought leader and Workday subject matter expert within the organization.
• Program Management:
  • Oversee the implementation and optimization of Workday modules, ensuring projects are delivered on time, within scope, and on budget.
  • Manage the Workday portfolio, including new implementations, upgrades, and integrations with other enterprise systems.
  • Develop and maintain project plans, timelines, and budgets.
• Team Leadership:
  • Lead and mentor a team of Workday professionals, fostering a collaborative and innovative environment.
  • Provide direction and support for the Workday team, ensuring continuous improvement and development.
• Stakeholder Engagement:
  • Collaborate with key stakeholders to understand business requirements and translate them into Workday solutions.
  • Communicate project status, risks, and issues to senior leadership and other stakeholders.
  • Build and maintain strong relationships with Workday, third-party vendors, and consultants.
• Operational Excellence:
  • Ensure the Workday platform is stable, secure, and optimized for performance.
  • Develop and implement best practices, standards, and governance for Workday usage across the organization.
  • Monitor and report on key performance indicators (KPIs) and metrics related to Workday initiatives.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused, someone who prioritizes customer success in their work. And finally, you're open and borderless, naturally inclusive in how you work with others.

Required Skills and Experience

• Bachelor's degree in Information Technology, Business Administration, Human Resources, or a related field.
• Minimum of 10+ years of experience in enterprise IT or HR technology, with at least 5 years in a leadership role managing Workday implementations.
• Proven track record of managing large-scale Workday projects, including HCM, Finance, and other modules.
• Experience in a global organization, managing cross-functional and geographically dispersed teams.
• Deep expertise in Workday solutions and architecture.
• Excellent communication, negotiation, and presentation skills.
• Ability to think strategically and translate business needs into technical solutions.
• Strong problem-solving skills and a proactive approach to addressing challenges.

Preferred Skills and Experience

• Advanced degree preferred.
• Strong project management skills, with a PMP or similar certification preferred.
• Successful long-term customer relationship management.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive work environment.
• The chance to work with a leading global IT services company.

Being You

Diversity is a whole lot more than what we look like or where we come from; it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. This dedication to welcoming everyone into our company means that Kyndryl gives you and everyone next to you the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.