Job Description JOB SUMMARY
Responsible for delivery and pickup of containers to and/or from customer locations; provide an effective and incident free delivery or pickup of a container while maintaining excellent rapport with the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Drive and operate a commercial truck with a patented lift mechanism to load and unload containers at customer sites in a safe manner by following all safety rules
Perform and log daily pre and post trip inspections of commercial vehicle and lift
Accept add-on deliveries as required to meet business needs
Use company handheld computer for delivery verification and navigation
Operate a forklift and/or an overhead crane Clean and inspect containers to ensure they are presentable for delivery to customer Coordinate rental paperwork and payment with the customer
Communicate with the Driver Lead or Market Manager on customer questions and/or issues; Prepare driver notes as needed
Perform repairs of containers and lifts in the field and at the storage center
Provide backup for storage center functions when needed
Maintain cleanliness of truck cab (keep free from debris inside and outside)
May perform other duties and responsibilities as assigned.
PHYSICAL REQUIREMENTS
Ability to frequently remain in stationary position for driving CMV or operating forklift
Ability to frequently ascend/descend cab of truck and forklift using three points of contact Ability to frequently move about and position self frequently to operate equipment and deliver containers
Ability to occasionally move boxes weighing up to 50 lbs
Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus; strong sense of spatial relations to park vehicle and negotiate tight spaces.
Ability to frequently use hands to write, use computer, operate a motor vehicle, operate equipment, use handheld device, and manipulate documents
Ability to regularly apply up to 40 pounds of pressure using a variety of motions including, but not limited to, pushing, pulling and lifting
Frequently required to read documents and write neatly, legibly and transcribe accurate information
Ability to frequently communicate and exchange information with manager, co-workers and customers
WORKING CONDITIONS
Shift start times may vary; Some additional hours may be required including Saturdays/Sundays; Required to work overtime as needed.
Travel requirements: Within Location Territory
Storage centers may not be climate controlled except for specific areas.
Regularly works around moving mechanical parts and in outside conditions that include inclement weather, heat and humidity. Noise level may be loud at times.
Regular attendance and punctuality required
Subject to pre-employment criminal background check and drug screening as well as random drug screenings in accordance with company policy and DOT regulations.
JOB SUMMARY
Responsible for delivery and pickup of containers to and/or from customer locations; provide an effective and incident free delivery or pickup of a container while maintaining excellent rapport with the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Drive and operate a commercial truck with a patented lift mechanism to load and unload containers at customer sites in a safe manner by following all safety rules
Perform and log daily pre and post trip inspections of commercial vehicle and lift
Accept add-on deliveries as required to meet business needs
Use company handheld computer for delivery verification and navigation
Operate a forklift and/or an overhead crane Clean and inspect containers to ensure they are presentable for delivery to customer Coordinate rental paperwork and payment with the customer
Communicate with the Driver Lead or Market Manager on customer questions and/or issues; Prepare driver notes as needed
Perform repairs of containers and lifts in the field and at the storage center
Provide backup for storage center functions when needed
Maintain cleanliness of truck cab (keep free from debris inside and outside)
May perform other duties and responsibilities as assigned.
PHYSICAL REQUIREMENTS
Ability to frequently remain in stationary position for driving CMV or operating forklift
Ability to frequently ascend/descend cab of truck and forklift using three points of contact Ability to frequently move about and position self frequently to operate equipment and deliver containers
Ability to occasionally move boxes weighing up to 50 lbs
Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus; strong sense of spatial relations to park vehicle and negotiate tight spaces.
Ability to frequently use hands to write, use computer, operate a motor vehicle, operate equipment, use handheld device, and manipulate documents
Ability to regularly apply up to 40 pounds of pressure using a variety of motions including, but not limited to, pushing, pulling and lifting
Frequently required to read documents and write neatly, legibly and transcribe accurate information
Ability to frequently communicate and exchange information with manager, co-workers and customers
WORKING CONDITIONS
Shift start times may vary; Some additional hours may be required including Saturdays/Sundays; Required to work overtime as needed.
Travel requirements: Within Location Territory
Storage centers may not be climate controlled except for specific areas.
Regularly works around moving mechanical parts and in outside conditions that include inclement weather, heat and humidity. Noise level may be loud at times.
Regular attendance and punctuality required
Subject to pre-employment criminal background check and drug screening as well as random drug screenings in accordance with company policy and DOT regulations.
Job Requirements JOB QUALIFICATIONS:
Essential Skills, Abilities and Example Behavior(s)
ACT WITH INTEGRITY: Able to demonstrate uncompromising adherence to ethical principles; Able to demonstrate honesty in all actions; Able to admit and correct mistakes promptly; Able to assume full responsibility and accountability for own actions
DELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external); Able to ensure all details are covered and adhere to company's policies; Able to strive to do things right the first time; Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized; Able to define high standards for quality and evaluate products, services, and own performance against those standards Page 2 of 4
DELIVER EXCEPTIONAL CUSTOMER SERVICE: Able to demonstrate sensitivity to customer needs (both internal and external) and proactively address customer needs; Able to make customer satisfaction a high priority
SHOW DIVERSITY AWARENESS: Able to be aware of diversity in the workforce and customer base; Able to understand cultural differences and perceptions; Able to show acceptance of, and respect for, the differences in others; Able to avoid intolerance or encouragement of behaviors that devalue an individual because of differences
COLLABORATE: Able to act as part of a larger team outside of the immediate department or group; Able to understand the importance of working with peers in other areas or management to reach "best practice" solutions for the organization; Able to inform and seek information to anticipate and consider the impact of decisions or actions on the overall organization
LISTEN: Able to actively listen and convey understanding of the comments and questions of others; Able to understand the situations, viewpoints and feelings of others before expressing own view
SOLVE PROBLEMS: Able to apply both rational and creative processes and approaches to identify root causes of problems and solutions
SPEAK COMPETENTLY: Able to speak clearly and concisely; Able to use appropriate vocabulary for the audience; Able to get point across unambiguously and check for understanding
WRITE PROFICIENTLY: Able to convey information clearly and effectively through both formal and informal documents; Able to write in a well-organized and concise, yet complete, format; Able to use vocabulary appropriate for the audience; Able to constructively review and edit the written work of others
QUESTION: Able to use effective fact-finding techniques to discover all relevant information; Able to ask questions that are not leading or biased; Able to challenge assumptions
MAINTAIN COMPOSURE: Able to stay calm and even-tempered when handling a crisis or stressful situations; Able to recognize and respond effectively to unexpected situations or adverse conditions BE PROFESSIONAL: Able to project a positive, professional image with both internal and external business contacts; Able to create a positive first impression; Able to gain respect and trust of others through personal image and demeanor
PROFICIENT COMPUTER USER: Able to keyboard, navigate a desktop, type, perform data entry and use required software applications to produce basic correspondence, electronic communication, presentations and maintain spreadsheets and databases. Able to operate general office equipment including company telephone system.