Transport Specialist

Role: Transportation Specialist

Location: 10440 Downsville pike, Hagerstown, Maryland

Duration: 1 year contract – will go perm after 1 year for the right people.

Pay Rate: Afternoon Shift: $24/hr

Shift:

• 2nd Shift, Monday - Friday, 3:00pm - 11:30pm

Need someone with below experience:

• Tendering, routing, shipments, communicating with ops teams
• Dispatching and routing experience
• Experience working within WMS systems such as Manhattan
• Experience creating BOL's
• SAP database experience or other customer portals
• Fulfillment or Ship IQ: both routing portals
• Uploading dimensions for a pallet perspective into transportation line holes or portals for LTL or TL carriers
• Experience managing charge back or other carrier fees they could be accrued for
• OSND (over short and damages) experience managing that type of freight and mitigating

Job Description:

As the Transportation Specialist, you will be responsible for performing all functions of customer service, as well as order entry, load tracking for all modes of transportation and freight pay resolution. If you’re excited by the prospect of working for a global company, we have the opportunity for you to grow with GXO.

Day to Day:

• Schedule delivery appointments
• Conduct freight tendering/carrier selection (with use of routing guide)
• Monitor carrier performance/compliance issues
• Perform data entry and track-and-trace duties
• Provide freight pay and claims resolution

Must Have:

• Routing, scheduling, or coordination experience within a transportation, logistics, supply chain environment
• Experience working within routing portals – (ex: ShipIQ, FBA, etc.)
• Ability to understand the perspective of several sides of the issue to achieve resolution, including carrier, supplier, freight pay, internal customer, etc.
• Solid attention to detail with the ability to multitask
• Excellent customer service, written and verbal communication skills
• Understanding of transportation modes and rate structures for Supply Chain
• Proficiency in Microsoft Office (Word, Excel and Outlook)

Plusses:

• Experience with Warehouse Management Systems (WMS) or other tools such as Manhattan for inventory tracking and organization
• Experience with LTL's or TL's
• Experience with Shipping IQ or Fulfillment IQ
• Experience in freight pay resolution