Senior Project Manager (Customer Facing – Software Services Delivery)

Company:  myGwork - LGBTQ+ professionals & allies
Location: Boston
Closing Date: 31/10/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

IDBS is a dynamic and innovative company providing purpose-built software solutions to address the data management challenges prominent across the BioPharma lifecycle and supply chain.

Leveraging more than 30 years of experience in life science informatics, we are uniquely positioned to deliver a portfolio of innovative BioPharma knowledge management technologies to streamline the capture, analysis, reporting, and sharing of data required to accelerate the next generation of life-changing therapies.

Cloud-native and analytics-centric, our platforms enable customers in research, development, and manufacturing to efficiently and compliantly access critical data and insights to make faster, smarter decisions with greater confidence.

IDBS serves thousands of users across hundreds of organizations around the globe. Our predominant customer base is Life Sciences and includes 23 of the top 25 pharmaceutical companies and more than 250 small and medium-sized pharma and BioPharma companies, CROs, CDMOs, and CMOs.

IDBS is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development, and delivery of solutions that safeguard and improve human health.

Do you want to work with a global, diverse team? Do you enjoy leading cross-functional technical teams to achieve project goals?

We are currently seeking a Senior Project Manager (Customer Facing - Services Delivery) who will be responsible for leading cross-functional teams to achieve project goals. This is a hybrid position (on-site at least 2 days a week - Wednesday and either Tuesday or Thursday) or fully remote, depending on your proximity to the office based out of Boston, MA (living within 70 miles will be hybrid).

What We'll Get You Doing

  • Strategic Planning: Develop and execute project plans aligned with organizational goals and client expectations.
  • Cross-Functional Collaboration: Foster collaboration among multidisciplinary teams, ensuring effective communication and knowledge sharing.
  • Client Relationship Management: Build and maintain strong relationships with clients, addressing their needs and concerns throughout the project lifecycle.
  • Resource Allocation: Efficiently allocate resources, including personnel and budget, to optimize project delivery.
  • Risk Management (RAID): Identify, assess, and proactively manage Risks, Assumptions, Issues, and Dependencies throughout the project.
  • Quality Assurance: Implement and oversee quality assurance processes to uphold industry standards and deliver high-quality solutions.
  • Performance Metrics: Establish and track key performance indicators to measure project success and identify areas for improvement.

Here Is What Success In This Role Looks Like

  • Bachelor's degree preferred, 7+ years' experience in software delivery required.
  • PMP Certification Required
  • Previous experience delivering large, complex services projects.
  • Advanced skills in Microsoft Office (Excel, Word, Project, PowerPoint, Visio)
  • Working knowledge of Jira and Salesforce, preferred but not required.

It would be a plus if you also possess previous experience in:

  • Relevant life sciences/pharmaceutical industry knowledge preferred

Hybrid Job Posting Language

At IDBS we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDBS can provide.

Remote Job Posting Language

At IDBS we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDBS can provide.

The salary range for this role is 120,000-130,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

#bestteamwins

At Danaher we bring together science, technology, and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology, and beyond. For more information, visit

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve. Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.

#J-18808-Ljbffr
Apply Now
Share this job
myGwork - LGBTQ+ professionals & allies
  • Similar Jobs

  • Manager, Capital Project Delivery

    Waltham
    View Job
  • Project Manager Power Delivery

    Boston
    View Job
  • Health - Provider Delivery Lead Senior Manager

    Boston
    View Job
  • Director of Software Delivery - Remote

    Boston
    View Job
  • Director Customer Delivery

    Boston
    View Job
An error has occurred. This application may no longer respond until reloaded. Reload 🗙