JOB DESCRIPTION
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Self-Service Enablement team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable implementations in an expedient and organized way.
Job Responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
- Leads the completion of change management activities across functional partners and recommend adherence to the firm’s risk, controls, compliance, and regulatory requirements.
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
Required Qualifications, Capabilities, and Skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area.
- Demonstrated ability to execute operational management and change readiness activities.
- Good understanding of delivery and demonstrate implementing continuous improvement processes.
- Experience in product or platform-wide release management, in addition to deployment processes and strategies.
- Experience with Digital financial products and technology.
Preferred Qualifications, Capabilities, and Skills
- Proficient knowledge of the product development life cycle, design, and data analytics.
- Knowledge of Machine Learning.
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