Technical Delivery Manager

UDig is seeking a Technical Delivery Manager to drive teams in delivery excellence, building strong relationships and ensuring client satisfaction. As a Technical Delivery Manager, you will act as the bridge between the client stakeholders and the technical delivery team members to play a pivotal role in delivery management of custom software and data solutions.
UDig is a technology consulting company led by impact. At UDig, being a consultant means more than just solving problems-it's about delivering innovative solutions that drive real impact. You'll collaborate with diverse clients, tackling challenges across industries, all while being supported by a team that values your growth and expertise. The work is dynamic, allowing you to leverage cutting-edge technologies and methodologies. With UDig, you're not just part of a company; you're part of a community that empowers you to excel in your career while making a tangible impact.
Join us in ensuring delivery excellence and forging growth at UDig!
Your Key Responsibilities:

• Requirements Gathering and Discovery
  • Lead meetings with client stakeholders to understand and capture project requirements
  • Write, review, and/or edit business and technical documentation
• Delivery Management
  • Use your technical background to close the gap and ensure smooth integration between the technical and business side of UDig projects
  • Actively manage client expectations through activities such as writing and delivering a project status report to key client stakeholders and leadership, managing expectations for realistic project delivery timelines
  • Lead project standup, sprint planning, backlog refinement, and other agile ceremonies, acting as the bridge between key client stakeholders and the agile software delivery team
  • Creating and maintaining a product backlog to ensure it is an accurate reflection of the business priorities and includes the right level of detail for both business and technical stakeholders
  • Actively engaging with client stakeholders to seek out answers and details needed to keep the delivery team on track
  • Collaborating with technical leads and solution architects from both UDig and the client
  • Meeting with key client stakeholders to maintain strong relationships
• Contributing to internal UDig "fun/innovative" projects
• Career and job growth through UDig-provided training and career paths

What You'll Need:
Core Competencies:

• Expertise in delivery management, operational efficiency, and quality delivery
• Proven problem-solving skills to address project and team challenges
• Ability to drive impact through successful project delivery
• Strong executive influence and consultative skills to manage expectations and achieve exceptional client satisfaction

Skills & Qualifications:

• Previous consulting experience with a consulting firm or professional services firm, including contributions to thought leadership and pre-sales support, is highly preferred.
• Proven ability to quickly assess and understand new business domains, challenges, and pain points with experience in state government being a plus
• Experience understanding a client's business and technical needs and acting as the bridge between the client stakeholder and the technical delivery team members
• Experience delivering custom, greenfield software and data projects within multiple industries
• 5+ years of experience, including the following:
  • Collaborating with business stakeholders to define requirements
  • Collaborating with business analysts and stakeholders to document techniques such as swim lane diagrams, flowcharts, and domain modeling
  • Managing software development and/or data focused projects in an agile environment
  • Writing and presenting project status and applicable metrics to executive stakeholders
• Preferred experience delivering custom software and data projects
• Technologies, tools, and methodologies:
  • Experience with Kanban from implementation, execution and training
  • Comfortable working in a variety of agile project management and documentation tools such as Azure DevOps, Jira, Notion, Linear, ServiceNow, etc.
• Excellent written and verbal communication, executive presence, and interpersonal skills to:
  • Build strong partnerships with client stakeholders, senior leadership, and colleagues.
  • Present technical ideas and high-level concepts to internal and external team members with varying degrees of technical knowledge.
• Bachelor's degree or higher

Are You Ready to Make an Impact?
At UDig, your contributions won't go unnoticed; they'll leave a lasting impression. UDig is proud to be recognized as a "Best Places to Work" in Virginia and Tennessee. People join our team because they are excited to leverage their expertise and transform big ideas into simple, impactful solutions. We're committed to fostering a transparent environment where you'll collaborate and develop real relationships with clients and teammates to grow in your career. Some of the benefits we provide include:

• Competitive salary with performance-based bonuses, annual merit reviews, and career advancement path through UDig Elevate
• Flexibility through our 'Work From Anywhere' remote working policy
• Learning and development opportunities including an individual $1500 annual training budget
• Regular team building and social activities (virtual and/or in-person)
• Transparent culture with strong communication and access to leadership
• Great benefits including:
  • Generous Paid Time Off, company holidays, and parental leave
  • Multiple Single and Family Health Insurance plans to choose from
  • Dental & Vision coverage
  • Short-Term and Long-Term disability
  • Optional accident and critical illness coverage
  • Matching 401(k)
  • ...and more!

Ready to dig into your next career? Join us at UDig, where we're not only making a real impact for our clients but also learning, growing, and having fun along the way.