PM Hotel Van Driver

Property
About Us
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description
At the Hilton Birmingham at UAB we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice-we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. Hilton Birmingham at UAB boasts 295 guest rooms, 14,892 sq ft of meeting space, an on-site F&B outlet and a bar! If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Hilton Birmingham at UAB with Pyramid Hotel Group can mean for you!
Overview
We are looking for a highly motivated individuals to join our Guest Services team as a hotel Shuttle Driver. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Shuttle Driver assists guests by providing them transportation as requested in the local area. They will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:

• Help guests discover their "Wanderlust" experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Interacts with all guests. The Shuttle Driver will welcome all guests to his vehicle, opening doors as needed and assisting with any bags.
• You will be knowledgeable of the local area and the traffic patterns and directions to commonly visited attractions/restaurants
• You will offer up recommendations of other areas of interest
• You will maintain the cleanliness and operation of the shuttle, reporting any problems that need attention to the manager
• You will assist guests in securing other forms of transportation as needed
• You will be working together with other attendants to ensure each guest has a personalized experience and will "dive" to open the door for all guests.
• Assist lobby attendant in keeping entrance area clean and organized
• "Be the difference" with all guest and employees and do more than just "the norm".

Qualifications

• Must be comfortable driving a 15 passenger van
• Must possess a valid driver's license for at least 7 years
• High School Diploma/GED and years of experience working directly with older adults in a health care/social/recreational setting
• Valid AL Driver's License in good standing
• Must be able to lift up to 50 lbs to assist customers with luggage
• Must be able to nights and weekends